Privacy Policy

Effective Date: February 21, 2024

This Privacy Policy outlines how Avico Vet SRL ("Avico Vet", "we", "us", or "our") collects, uses, discloses, and protects the personal information of users ("you" or "users") who visit our website avicovet.com ("Website") or interact with us in any manner. Avico Vet is committed to ensuring the privacy and security of your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

Contact Information: such as your name, email address, phone number, and postal address.
Account Information: if you create an account with us, we may collect login credentials and other account-related details.
Payment Information: if you make purchases through our Website, we may collect payment card details or other financial information.
Communications: information you provide when contacting us, such as inquiries, feedback, or customer support requests.
Website Usage Data: information about how you interact with our Website, including IP address, browser type, device identifiers, pages visited, and other usage data collected through cookies and similar technologies (please refer to our Cookie Policy for more information).

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To process and fulfill your orders for poultry vaccines and related products.
To communicate with you regarding your orders, inquiries, or requests.
To provide customer support and assistance.
To personalize and improve your experience on our Website.
To analyze and monitor the usage of our Website and to detect, prevent, and address technical issues.
To comply with legal obligations or enforce our rights arising from any contracts entered into between you and us.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: to fulfill our contractual obligations when you make a purchase or use our services.
Consent: when you provide consent for specific processing activities, such as receiving marketing communications or using cookies (you have the right to withdraw consent at any time).
Legitimate Interests: to pursue our legitimate interests, such as improving our services, marketing our products, or ensuring the security of our Website.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

Service Providers: to facilitate services such as payment processing, order fulfillment, shipping, or IT services.
Legal Compliance: to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets.
Your Consent: with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Subject to applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: to request access to your personal information and information about how we process it.
Right to Rectification: to request correction of inaccurate or incomplete personal information.
Right to Erasure: to request deletion of your personal information under certain circumstances.
Right to Restriction: to request restriction of processing of your personal information under certain circumstances.
Right to Data Portability: to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: to object to the processing of your personal information under certain circumstances.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Avico Vet SRL Colonia Borhanci street no. 193 Cluj-Napoca, Romania Email: avicovet@yahoo.com

8. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our Website with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

By using our Website or providing us with your personal information, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

Last Updated: February 21, 2024